Shipping & Returns
Processing times may be delayed. Generally, processing times are within 3-5 business days* although currently, those times vary due to the issues relating to COVID-19 and government orders and the impact on our business. Processing times may also be extended during holidays, launches/re-stocks, limited-edition releases, and promotions.
We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.
Return & Exchange Policy
We do not accept returns, exchanges or refunds. All sales are final. Exceptions can be made at the discretion of ArielsNotes. If you think you might qualify as an exception contact us.